Commitment to Customer Satisfaction
A passionate commitment to customer satisfaction enables Empire to be a printing industry leader. Riding the wave of innovation and ever expanding capabilities, Empire is the smart choice for businesses of all sizes.
No matter where you are, Empire can give you the customized service you expect and deserve. Our network of national sales reps and account managers eagerly wait to assist you. Every level of our company is attuned to you, our customer.
Whether you have a detailed blueprint or just some vague idea floating in the back of your mind, our experienced staff can help you with your next project. Innovative technologies and the variety of materials available at Empire allow our customer service department the freedom to develop your project. From the beginning to end, they will help you navigate around potential pitfalls of production and implement a plan for success that is on-time and on-budget.
There are a number of considerations to take into account when deciding what will work best for your desired product:
Is your project a limited run, for a very select target market? Is it based on a "limited time only" campaign? Or is this for national or international distribution?
How long does the product need to last in the marketplace? Will it be subjected to UV rays and extreme weather? Does it need to be "Marine-Grade," or is it simply for indoor use?
Is your business product simply for legal compliance with current regulations, such as a warning label? Or is this product symbolic of your company, and your company's quality?
"ROI," or Return On Investment, is a significant consideration. Factors that need to be considered in the light of cost are measurable factors, such as product longevity, color, and the overall purpose of the product itself. Factors that are not so easily measured typically have much to do with "brand" and branding goals. The perceptions of the target market concerning your product and your company are ultimately and irrevocably important.